FAQ

1) How to search a flight with wingtogo.com?

Begin your flight and fare search from the WingtoGo Homepage by filling in the required fields in the "Search Flights" box. The default setting is for "Round Trip" searches. But you can also change your search based on "One Way" or "Multi - Destinations/ Stopovers".

2) Can I make air reservations by phone?
3) Do I need to buy a ticket for my infant when flying internationally?
4) How can I contact WingtoGo?
5) Can I travel with my pet?
6) Can I make a reservation for someone else?
7) Can I redeem Miles when I compliate my booking through WingtoGo?
8) What verification or confirmation will I receive from WingtoGo once my reservation is completed?
9) Can I change my booking after ticketing? And if so, what fees are charged for the service?
10) Is my credit card information safe?
11) Do you accept all major credit cards?
12) Is it possible to make reservations without a credit card?
13) What includes my purchase from WingtoGo?
14) What are the limits, restrictions, and applicable fees for checked baggage?

Below are some useful information about most airlines' baggage policies;

- Your carry-on bags should be up to 45 inches (22 x 14 x 9 in) or 115 centimeters (23 x 36 x 56 cm).

- In multiple-carrier itineraries, the applicable fees and baggage policies for the entire trip are generally determined as follows:

Domestic itineraries: Generally, the baggage rules of the first airline providing services will apply.

International itineraries: When bags are checked through to the destination, the baggage rules of the first airline providing services will apply. In limited cases, exceptions to this rule may apply. Click on the airline name below for more information.

- In the case of codeshare flights, the baggage fees for an itinerary are determined by the marketing carrier for the first segment.  The marketing carrier is the airline whose flight number is assigned to the first leg of your itinerary.

- It is forbidden by United States Federal law to carry hazardous materials aboard aircraft in your luggage or on your person. For further information review the information  at http://www.tsa.gov/traveler-information/prohibited-items.

- Discounts may apply if you have achieved certain frequent flyer status. Check with the airline directly for more information.

- You can often save money by checking in and paying baggage fees on your airline's website before your flight.

You can get more detailed fee and baggage allowance information for each carrier by clicking on the name of the airline below. If your airline is not listed check the airline's web site for its baggage policy.